This course outlines a simple tool-the North Star Concept that you can use to re-align your organization and reignite the passion in your teams. Join Carmen our instructor as she guides you through what this metric is and how to incorporate it into your company.

The North Star concept, also known as the “North Star Metric,” is a key performance indicator (KPI) or a metric that businesses use to measure their success and focus on their long-term strategic goals. The North Star metric is a single metric that represents the core value that a company provides to its customers. It helps align the entire organization towards a common goal and ensures that all efforts are directed towards achieving that goal.

The North Star metric is often unique to each company and is typically a leading indicator of the company’s growth and success. By focusing on this one metric, businesses can streamline their efforts, prioritize initiatives, and track progress more effectively.

In essence, the North Star concept is about identifying and focusing on the most critical metric that drives value for customers and the business, guiding decision-making and strategy at every level of the organization.

By the end of this course, you will know what the metric is, how to utilize it in Non-profit organizations, how to implement it in your teams, and how to deal with challenges that may arise in its implementation.